Privacy Policy

fixmyask (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the fixmyask browser extension on Chrome or Safari. By installing or using the Extension, you agree to the practices described in this policy.

When you use fixmyask, we may collect the following information:

• Name — to identify and personalize your experience
• Email address — for account-related communications
• Age — to verify eligibility to use the Extension
• IP address — for security, fraud prevention, and service delivery
• Prompt history — the prompts you rephrase using the Extension, stored so you can access and review them at any time
• Usage and analytics data — including button click events, browser type and version, extension version, and general error or crash reports

fixmyask does not collect:

• Your account credentials or passwords from any third-party AI platform
• Your payment or financial information
• Any sensitive personal data such as health, biometric, or government ID information
• Your general browsing history outside of supported AI platforms

The information we collect is used strictly for the following purposes:

• Providing and maintaining the Extension's core functionality
• Displaying your prompt history when you choose to view it
• Diagnosing bugs, errors, and performance issues
• Improving the Extension's features and user experience
• Verifying user eligibility and maintaining account security

We do not sell, rent, trade, or share your personal data with any third party — ever. All data collected through fixmyask, including your name, email address, age, IP address, and prompt history, is kept strictly private and used only for the purposes outlined in this policy. We do not use your data for advertising, marketing, or any commercial purpose beyond operating the Extension.

Your data, including your prompt history, is securely stored and accessible only to you and the fixmyask team for operational purposes. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Your prompt history is retained for as long as you use the Extension or until you choose to delete it.

You have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data at any time
• Withdraw consent to data collection by uninstalling the Extension

To exercise any of these rights, please contact us at the address below and we will respond promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted with a revised “Last Updated” date. Continued use of the Extension after changes are posted constitutes your acceptance of the revised policy.

For questions or concerns about this Privacy Policy, contact us at: support@fixmyask.com